Refund policy

Return & Refund Policy

All sales are final. We do not offer refunds on any products or services purchased.

Due to the nature of skincare and personal care products, all purchases are non-returnable.

Customer Guidance & Support

We aim to ensure customers select the most suitable products for their needs and encourage customers to contact us with any questions prior to purchase to ensure the best possible fit.

We offer product guidance and consultations to support informed purchasing decisions. Customers may contact us at haylaskin@gmail.com for assistance before completing a purchase.

Skin Sensitivity & Allergies Disclaimer

Hayla Skin is not responsible for individual skin reactions or allergies to our products. All products are formulated with high-quality ingredients, and full ingredient lists are provided on our website to support informed purchasing decisions.

Customers are encouraged to review ingredients carefully prior to use and perform a patch test where appropriate, especially if they have known sensitivities.